Posted by: cchristen | December 15, 2007

Non-Threatening Direct Communication

1. I FEEL ( decribes your feelings, using words that refer to feelings).

2. WHEN ( decribes the specific behavior of concern).

3. BECAUSE ( decribes how the offensive behavior affects you).

4. I WOULD PREFER ( describes what you want)

5. BECAUSE ( decribes how you would feel— using words that refer to feelings).

6. THEN (the consequences for the other person changing).

7. What do you think? ( ask for ther person’s reaction).

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